Focus the conversation:
In your memorial page, try to focus the conversation on remembering the person, celebrating their life and mourning their loss. Try to avoid pinpointing blame on a particular person, group of people of a single cause.
Why a terms of use is important:
A terms of use tells anyone who wants to join your group the purpose and outlines rules for keeping everyone in the group safe. By creating one for your memorial group, you're helping support people in your community to express their grief while keeping themselves and others safe.
Your terms of use should:
- Remind people to look after themselves, take a break and talk to someone if they’re feeling overwhelmed.
- Say clearly that discrimination or bullying of any kind isn’t okay here.
- Let people know that graphic or detailed descriptions of suicide aren’t allowed.
- Explain how comments and posts are reviewed and how feedback from others works.
- Tell users when and how they can report worrying content to the social media platform or to the page/group admins.
- If you’re happy to receive reports directly, give a simple way to contact you (like a form or email address).
- Explain what admins will do if someone posts that they or someone else might be at risk of suicide.
- Make it clear that if someone breaks the guidelines, their post or comment may be removed.
- Describe what will happen if someone keeps breaking the guidelines, including removing comments or, if needed, removing users from the page or group.
> Make sure you monitor people's posts and comments to check if people are posting safely and following the terms of use.