The Terms of Use states the purpose of the memorial page or group, and outlines safety rules for 'communicating about suicide' on the platform. The Terms of use should be accessible by users via a link at the top of the page, and all potential members/followers of the account, website, page, or group should be asked to read and accept these before they are granted access to the memorial page or group. The Terms of Use should:

If you, as the administrator, decide to suspend, delete or block a user, let the person know you are concerned about their behaviour and clearly and carefully explain the reasons why you are concerned to the 'user'.

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