There may be times where you want to 'share' your own experience with suicidal thoughts, feelings or behaviour. If you are currently experiencing suicidal thoughts, feelings or behaviours you should talk to a 'trusted adult or friend' or reach out to a professional mental health service before posting online. If you have a 'Safety Plan', you can use the strategies outlined in it to help keep yourself safe. If you are feeling unsafe due to your own suicidal thoughts, feelings or behaviour you should contact your local emergency department either by phone or in person.
Only disclose the personal details you feel comfortable letting others know about.
Sharing your thoughts, feelings or experiences
Before you post about your own experience it can be helpful to pause and reflect first.
There are many complex factors that lead to someone feeling suicidal, so it is important to communicate about suicide in a safe way.
Have a plan in place about what to do if a person indicates that they are feeling distressed as a result of your post.
A trigger warning is a statement at the start of your post that alerts other users that the post may contain distressing content.
Social media platforms often encourage the use of images, photos, videos and other multimedia. However, these can sometimes have unintended harmful consequences
Include contact information for help services, such as helplines, local suicide prevention services, or local emergency services.
Sometimes you may not be able to monitor your own 'post' regularly, you may no longer want to monitor your post, or you have shared content that can't be monitored on the 'social media' platform you are using.
If this is the case, in your original post, you could include the phone numbers or 'links' to appropriate help services, such as helplines, local suicide prevention services, or local emergency services.
If you have made a post that refers to suicide or suicidal behaviour it can be helpful to monitor your post regularly for unsafe or harmful comments.
Interacting with others through comments and posts is a key element of engaging with others online. If you have made a 'post' that refers to suicide or suicidal behaviour, or you have shared or replied to a post that involves suicide-related content, it can be helpful to monitor your post regularly for unsafe or harmful comments (see below for examples of harmful comments).
If you do come across unsafe or harmful responses to your post, you should avoid arguing with other users in the comments section.
Instead you could consider doing the following:
Responding to someone who may be at risk of suicide can feel like a big responsibility. If you see a post that suggests someone may be at risk of suicide, you can find some tips on how to respond in the Responding to someone who may be suicidal section.
If you do come across suicidal content online, it’s important that you also look after yourself. Some helpful tips for looking out for your own wellbeing are available.
☎️ Online and phone support services
📔 Social media platform resources
☎️ Call 000
For less urgent assistance, contact one of the following support services.
Provides free 24/7 telephone, online, and video counselling and crisis support to all Australians affected by suicide.
☎️ Call 1300 659 467
🌏️ Visit suicidecallbackservice.org.au
Provides free 24/7 online and phone personal crisis support and suicide prevention services to all Australians.
☎️ Call 13 11 14
🌏️ Visit lifeline.org.au
Provides free and confidential 24/7 phone and online counselling for children and young people aged between five and 25 years.
☎️ Call 1800 551 800
🌏️ Visit kidshelpline.com.au
Provides email, chat and phone counselling for young people aged between 12 and 25 years. eheadspace operates seven days a week, from 9:00am to 1:00am AEDST.
☎️ Call 1800 650 890
🌏️ Visit eheadspace.org.au
Australian suicide prevention resources available through different 'social media' platforms.
Facebook Help Centre has a number of tools to help people who have come across suicide-related material. The Suicide Prevention Help Centre provides information on how to report suicide content to a trained member of their safety team who will identify the 'post' and the location of the 'user'. If necessary, they can contact emergency services to assist those at risk of suicide or self-harm. The Suicide Prevention Help Centre also provides information on country-specific suicide prevention helplines to assist people who may be experiencing suicidal thoughts, feelings or behaviour.
Instagram Help Centre provides details to assist users to report content that suggests a person may be at risk of suicide or self- harm. Users can report content by
The help centre also provides links to suicide prevention websites and hotlines that can assist people during a suicidal crisis.
Snapchat Support Centre recommends users who are concerned about a fellow user encourage the person to seek help or consult with a professional service. If users don’t feel comfortable engaging with the person who may be at risk of suicide, they can report a safety concern by:
Twitter Help Centre provides information on how to report self-harm and suicide-related content to a trained team devoted to responding to people who share content that suggests they may be at risk of self-harm or suicide. Information on how to recognise the signs of self-harm and suicide are provided, as well as an online form to alert the Twitter suicide prevention response team.