Tip sheets

Tip sheets

Managing risk in telehealth: tips for mental health workers

Telehealth, including the use of phone or videoconferencing technology, is becoming a standard tool in youth mental health.The benefits of telehealth are well-established, however research on the safety risks associated with telehealth is still emerging.This tip sheet includes information on safety planning, privacy and confidentiality, handling technical disruptions, adapting communication styles, managing workload, getting support for yourself and additional resources.For young people accessing care via telehealth, Orygen has developed the resources Getting the most out of telehealth: tips for young people and Staying safe on telehealth: tips for young people.  

Staying safe on telehealth: tips for young people

This tip sheet explains what telehealth is and talks about ways that young people can be supported by their mental health worker and kept safe while using telehealth.It discusses the information you might be asked to provide, how that information may be stored, and ways of communicating with your mental health worker while using telehealth.This resource is complemented by a tip sheet on how young people can get the most out of telehealth.

Getting the most out of telehealth: tips for young people

This tip sheet explains what telehealth is, outlines the possible benefits of telehealth, and gives young people tips for getting the most out of telehealth.It discusses the best place to set up for your appointment, preparing for technical glitches, accessing technology and communicating via telehealth.This resource is complemented by a tip sheet on how young people can stay safe on telehealth.

Tips for families supporting young people during COVID-19

Orygen has consulted with young people, family peer workers and community awareness officers about tips to support young people during COVID-19.